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ABOUT RACLO
 
Phone (02) 9879 6088

HISTORY

Raclo Remote Control was established by Ray Clough (hence the name RA CLO) in 1980, when he perceived a need for automation to be added to a quality set of driveway gates

The early days saw four enthusiastic men, working together to supply and install the market that was emerging. These four men all went their own ways and created small businesses, all built around the concept of “automatic gates”

Today Raclo specialises in the supply, installation and servicing of all types of gates and automation products
 

SITUATION TODAY

Today's management has overseen some significant advances, including:-

  • development of a significant data base
  • emphasis on quality service to support that data base
  • emphasis on training and quality workmanship
  • identifying and maintaining a focus on a particular market
  • developing people and people relationships; this has been our most significant approach for the past ten years
  • working with architects on heritage and traditional wrought iron work

Raclo is a leader in the Greater Sydney market as a specialist in gate automation.

  About Raclo Remote Control – the Company

Raclo operates from a workshop/showroom in Gladesville. The venue is an ideal location for servicing the Sydney market, as it is located very close to many main vehicle arteries.

  • We have a showroom from which we can demonstrate our products and distribute various gate acccessories
  • Raclo has a relatively small number of suppliers and has continued with the same companies since 1980. We believe this to be a vital factor in the success of Raclo Remote Control because of the technical support we receive and the reliability of the equipment we install
  • Apart from our on-road technicians, we have extensive technical expertise at our office and continually assist people over the phone
  • We have many years of experience in installing and servicing the leading Italian and Australian manufactured gate operators
  • The Majority of our staff have been with the company between for many years
  

SERVICE & SUPPORT

We provide all our clients with a free 6 month and 12 month warranty service, after our installation is completed. We believe the equipment we install is of the highest quality and it is our intention to back that with the best service support we can provide.

Raclo also carries out general service on all types of gate operating equipment. This service is fully supported by experienced and qualified staff who can answer most technical enquiries by a simple phone call.

Our company offers ongoing scheduled maintenance arrangements to service our clients’ gate operators, electronic controls and locking mechanisms. Many of our clients take up this offer and have their gate operating equipment serviced on a regular basis, as appropriate for the site.

  

INSURANCE & COMPLIANCE

Our company has all necessary covers including:-

  • Public Liability Insurance
  • Workers’ Compensation Insurance
  • Green Cards for all technicians
  • Department of Fair Trading Licence
  • OH & S “Work Safety” procedures in place